Return & Refund Policy
We want you to love your purchase! If you’re not completely satisfied, we’re here to help.
Returns:
- You may return most items within 14 days of receipt for a full refund or exchange.
- Items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items:
- Sale items, gift cards, and personalized/custom items cannot be returned or exchanged.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to the original payment method within 5–7 business days.
Exchanges:
- If you’d like to exchange an item, please contact us first to ensure the item is available.
- Return the original item, and once received, we will ship your replacement.
Return Shipping:
- Customers are responsible for return shipping costs unless the item was defective or an error occurred on our end.
How to Initiate a Return or Exchange:
- Contact us at [your email address] with your order number and reason for return. We will guide you through the process.